In short - In accordance with these regulations if you purchase an item from stock at a distance and do not wish to keep it you have a period of fourteen days from receipt of the item in which to inform me that you wish to return the item. The item must then be returned to me within the next fourteen days. You will be liable for the costs incurred returning the item. The item should be returned in new condition suitable for resale. If the item shows signs of wear or excessive handling I am allowed to deduct a reasonable amount from your refund so please be sure to keep items away from perfume and makeup etc until you have made your decision.
Custom made orders are not protected by these regulations but I will usually offer you an individual custom goods return policy. Face to face sales from my studio and coats made to order do not usually have a return policy.
Any repairs or alterations are carried out entirely at your own risk. I am happy to offer advice but you must only follow any advice I offer you entirely at your own risk.
Colors on the site may vary but I can usually send you a sample of the material that the item is made from.
Measurements are approximate but close. All items do need to be cleaned by a specialist.
Links to web sites outside the Designer Leathercraft web site are for your interest and information only. I do not have control of the content of these web pages and I assume no responsibility for their content.
No contract is made until goods are despatched.
Sales from Stock are Protected by the Consumer Contracts Regulations 2013 Implemented June 2014